Frequently Asked Questions

Find answers to your inquiries

Still have some questions? Here you'll find answers to the most common inquiries about our products. If you don't find what you're looking for, contact us directly, our team is here to help!

Stainless steel kitchens are very easy to clean. Download our “Stainless Steel Kitchen Cleaning Manual” here.

Absolutely, as long as it is compatible with the dimensions.

Italsteel stainless steel kitchens are entirely manufactured in our production facility in Prato (Montemurlo).
The factory and showroom are open for visits by appointment.

Absolutely not. All stainless steel used in our kitchen production is certified and guaranteed for life. *
* Improper use of cleaning products or the stagnation of acidic substances may cause surface oxidation but never penetrating rust.

It depends on the extent of the damage. Scratches can usually be "repaired" on-site (requiring specialized labor).
Dents are very unlikely because both the worktop and the fronts of doors and drawers are reinforced with hidden multilayer supports. However, in the event of a dent, the piece must be replaced.

There are no limits to our production, although installing a kitchen block in a corner is often not recommended in most home environments.

The stainless steel sheets used are 4 meters long. Therefore, a single countertop can be a maximum of 3.9 meters. (This measurement may vary based on the thickness of the sheet).

Stainless steel cleaning

It is important to remember that, during processing, the steel surface undergoes treatments aimed at making it satin or shiny. As a result, it is always better to clean it gently if you want to best preserve the quality of the product.

If the steel surface is satin-finished, it is strongly recommended to follow the direction of the satin finish during the cleaning process. Additionally, the cleaning phase should be done without applying too much pressure.

Above all, it is important to avoid using sharp metallic tools (such as scissors, knives, awls, or scrapers) to remove dirt residues, as they can damage the metal surface and promote corrosion.

Improper use of chlorine or cleaners containing hydrochloric acid, muriatic acid, hydrofluoric acid, and sulfuric acid (such as some descalers) can damage the characteristic shine of stainless steel and sometimes even irreparably affect its resistance.

The best method for cleaning stainless steel is to use specific products specially designed and readily available on the market.

Alternatively, you can use: neutral soap, denatured alcohol, or white vinegar (preferably diluted with water).

Here are some practical tips that can help you:

Do not use steel wool, brushes, or abrasive pads made from other metals or alloys (e.g., common steel, aluminum, brass, etc.), or tools that have previously been used to work or clean other metals or alloys. In addition to scratching the surface, they could contaminate it, causing unsightly stains. Stainless steel wool and brushes are compatible as they do not contaminate the surface, but care must still be taken to avoid scratches.

Do not use hydrochloric acid (commercial muriatic acid). It is also best to avoid contact with hydrochloric acid vapors, such as those from floor cleaning. In general, it is advisable to avoid using cleaners containing chlorides directly on stainless steel unless brief contact times and thorough final rinsing are ensured.

Do not use abrasive powder cleaners that could damage the aesthetic appearance of the surface finish (e.g., satin finish).

Do not use silver cleaning products.